Ready To Make Your Move and Outsource You Customer Experience Program in 2021 – Reach for Us!
Contact center digital transformation has accelerated, which is good news for those organizations ready to take advantage of the innovations available.
Smaller is Better in the Contact Center BPO World, Some Experts Say
As working remotely becomes more and more common for today’s workforce, many companies are turning to Business Process Outsourcing of their contact center as they’re being forced to rethink where, when and how their customer service programs will evolve to better serve their market.
Leading Customer Experience Executives Introduce CX Partner Source, Bringing Expertise to Organizations Seeking Breakthrough BPO Contact Center Services
Colorado based company combines decades of operating experience, proven strategic thinking, and new technology insights together to help organizations find and engage with the ideal BPO Partner
Managing Work From Home BPO Partner Relationships
When the global pandemic hit hard earlier this year, contact centers scrambled to respond to increasingly strict regulations including lockdown orders in cities around the world. While we were hopeful the virus would be under control by summer, we are experiencing another surge and those organizations who worked with their BPO partners to respond in March are in a more competitive position to communicate with their customers as we move into the last month of 2020.