Years of experience
Outsourcing contract value
Media & Entertainment
Travel & Hospitality
Consumer Products OEM
Startups in all verticals
Contact us- you won’t regret it.
Testimonials & Featured Clients
"I had the pleasure of working with Tom and the CX Partner Source team to help identify a BPO Partner. They saved me time, helped negotiate a rate that worked everyone, and continues to stay connected within our relationship. I would recommend Tom and CXPS for anyone who wants to simplify the selection of an outsourcing partner – we never would have discovered the partner we selected without Tom and CX Partner Source."
Christopher Shafer, Operations @ Counterpart
"leadPops is in hyper growth mode and we needed a BPO partner who was flexible enough to support changes in strategy near real-time. Tom and his team at CX Partner Source took us through their process which included a review of several BPO Partners in various domestic, nearshore, and offshore markets. After working with Tom to evaluate each solution, we settled on a fantastic partner in a nearshore market. The contract process took days, and we are now in the middle of launching a support team for our SaaS solution. The confidence and experience that came with CX Partner Source allowed leadPops to make the right decision and truly partner with a BPO, not just hire one. Tom and the team saved us months of work, auditing, and contract negotiations. Providing us a catered solution to our growing pains took much of the stress out of the process and if you don’t look at CX Partner Source as a solution provider for your business, you need to stop what you are doing and pick up the phone and call them."
Nick Misewicz, Vice President of Client Services @ leadPop
There’s no doubt that the Philippines has been holding the golden torch when it comes to offshore outsourcing. In the last year, however, the pandemic has taken a toll on all of us in the workforce. How much did it really affect this offshore location? Today we...
Selecting the right BPO partner can be challenging – after all, you are trusting another company with your most valuable resource, your clients. Further complicating matters is the ever-expanding lists of providers from around the globe.
If you’re considering outsourcing your contact center, you may be wondering if it’s the right time.
While the country prepares for a second wave of the pandemic, many companies are preparing for what may be another shutdown and are taking the necessary steps to prepare their employees to work from home.